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Need help about cancellations (All Teachers)
Hi guys! Got a really awkward student.
He’s been with me around 4 months, always been really rubbish with cancellations, I have a 48 cancellation policy in place for the full fee.
I’ve let him off a few times and totally re arranged my schedule to fit him in!
He’s cancelled the last 4 times, and is now criticising my policy and saying ‘ I’m not ethnical’ and have no compassion basically as he is now saying he has a ‘medical condition’.
Really not getting through to him about my policy and now want to just disregard him from lessons all together as I’ve had enough! Has anyone had to do this? If so how did you go around doing it? 😡
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