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How to Enforce Cancellation Policy? (All Teachers)
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I’ve never had any, but I guess its only been a very rare occasion that I have cancelled on the day, people are generally understanding in that instance I’ve found xx
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Chris, I never have. Although I do sometimes give grace to people – I find you get better retention in the long run that way. Also, Ruth’s welcome letter idea is really smart. I totally should have done that.
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Yes I do on the odd occasion for long standing students maybe one chance but make it clear its a one off to keep them on board – I have upset a parent or two in the past but.. The students I want to keep are the ones who are happy with the policy from the start.. If they aren’t there will be more problems further down the line
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48 hour notice works fantastically because people understand that it’s my full time job. Also if I wake up ill and cancel last minute, I lose the money too. It’s a fair system.
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Very good point Ruth, if they make a fuss early on, you know they’re not going to be reliable in the future
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