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Christmas Voucher Policies? (All Teachers)
I also wanted to ask a question about your experience with packaged lessons as I have sold a few on the run-up to Christmas. Hopefully I will not have to worry about this but I was just wondering if you had anybody requesting refunds? What’s your position in terms of this? Would it maybe be an idea to mention on the website that these packages are only refundable for a limited period of time? (i.e. 2 weeks after purchase?). As I said, I haven’t had anybody contacting me yet but knowing how it works sometimes with other “Christmas Presents”, I thought it would be good to have a clearer idea before any issue arises (hopefully not!).
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