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Tagged: 48 hours' notice, cancellation policy, fair practices, fairness, illness policy, lesson cancellation, lesson value, lost lesson value, missed lessons, music teacher, policy enforcement, student expectations, student notice, teacher illness, teaching policies
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Cancellation Policy (All Teachers)
Posted by Eliza Fyfe on June 29, 2024 at 9:51 amSo my policy is 48 hours’ notice. This means, even if they are ill, they lose out on their lesson (value of £25 lost) if they don’t cancel with this notice.
Meanwhile, if I’m ill and can’t give the same notice, I obviously lose out. So I am not expected to give an extra lesson or anything am I… I have that correctly in my head for fairness, right?Guest Teacher replied 1 month, 4 weeks ago 7 Members · 16 Replies -
16 Replies
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It’s a hard one. My policy is 24 hours, and I expect myself to give students 24 hours notice as well (more because I’m afraid of looking like a hypocrite than anything). I was sick with a cold a lot of last week and just pushed on through and kept teaching haha. Still sick today actually and a full day of students tomorrow :S
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Ye I try to give a weeks notice and 24 hour cancellation policy it is a hard one some people get funny about it but there not the type of clients you want.. How do people deal with things like child’s illness etc? x
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Most of my cancellations come from kids waking up ill or falling sick at school, there’s not much you can really do about it. For everyone usually the first time I pass it off as some things you can’t really avoid but if it keeps happening I charge.
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It’s ok, I’m happy with my set up, it’s just how to make it fair the other way around. I think it’s fair… because if they’re ill they lose money, if I’m ill, I lose money.
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Eliza, your set-up is the same as mine – except I have 24 hours. Your 48 hours seems very fair for you since you have to rent a studio room. Sounds like you’ve got it fixed up nicely – and the student will feel like they’ve got their money back if you miss their lesson. If I botch a lesson timing (I’ve double-booked students before!) then I give them a half-price lesson, but if you just can’t make it then there’s no reason to feel like you should give them something in return! Sounds like you’re all over it
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I don’t have to rent as I teach from home. No one has had an issue with the notice though, in my year of teaching
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Lol I’ve double booked before and done that cringe isn’t it x
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loool ye I’ve done that as well, forgetting i’d booked a lesson
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Worst for me was getting laryngitis, and having a new student come round who I’d forgotten I’d booked in – answering the door unwashed in a dressing gown, explaining in a hoarse, tiny whisper “Yes, I’m a singing teacher.” She didn’t come back. #excellentmarketing
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Haha I have had someone turn up at my door whilst I had wet hair and in my pj’s! Haha I panic everytime the doorbell goes or a knock at the door!!! #singingteacherproblems
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Hi guys, more information about other teachers’ cancellation policies can be found here – https://musicteacher.kinsta.cloud/community/groups/music-teachers/forum/topic/cancellation-policies/
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