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  • Jonny Black

    Member
    November 19, 2024 at 7:01 pm

    Cheers guys for the good advice. My instinct was to just stand my ground as it’s quite annoying when students just think they can cancel an agreement on a whim however I think it could be quite stressful as she seems the type who may take a legal route and I had nothing concrete in my Terms and conditions about it. I’ve decided to change the terms now so in future I’ll charge a 25% cancelation fee which seems fair. Best to be covered from all angles I think.

  • Eliza Fyfe

    Member
    November 19, 2024 at 7:01 pm

    Good idea. You have to pay for mistakes, that’s just part of business growth. Then learn and improve so you don’t have to pay again!

  • Pauline Carville

    Member
    November 19, 2024 at 7:02 pm

    Non refundable!!! Otherwise everyone wants a refund when they decide they have no commitment!

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