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Tagged: building rapport, cancellation fee, handling refunds, lesson policies, non-refundable lessons, prepaid lessons, refund request, solid terms, student cancellation, student commitment, student situations, teacher experience, teaching advice, teaching policy, terms and conditions
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Need Your Advice (All Teachers)
Pauline Carville replied 1 year ago 6 Members · 8 Replies
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Cheers guys for the good advice. My instinct was to just stand my ground as it’s quite annoying when students just think they can cancel an agreement on a whim however I think it could be quite stressful as she seems the type who may take a legal route and I had nothing concrete in my Terms and conditions about it. I’ve decided to change the terms now so in future I’ll charge a 25% cancelation fee which seems fair. Best to be covered from all angles I think.
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Good idea. You have to pay for mistakes, that’s just part of business growth. Then learn and improve so you don’t have to pay again!
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Non refundable!!! Otherwise everyone wants a refund when they decide they have no commitment!
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