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How To Pay For The First Lesson If It Is Cancelled? (All Teachers)
How do you get first time lessons to pay a fee if they cancel? Or perhaps get them to pay a deposit to cover studio hire cost? Will people actually be willing to pay this fee online once they’ve booked? Worried this will put people off, but my new teachers are working in a studio so they have to not be messed around and lose money…!
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6 Replies
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vet them on the phone before booking them in thats what I do, Iv’e had some pay lesson deposits but my no shows seem to have stopped now.. so it is possible 🙂
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I’m just hoping that if people are serious enough they would be happy enough to pay the deposit 🙂
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yep they do pay it, sometimes though its more time/hassel than it’s worth there are signs that people are nervous or messing about if you spot them straight away its easier
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In fact Ruth, what do you say to people on the phone if they are being a bit funny about paying a deposit?
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ask them what their concerns are, I hardly get deposits now the booking system does the trick as they can say yes or no to attendance and they get the text message the day before that they can reply to so at least you know the day before they won’t be coming
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The phrase I use is: “Really sorry, but it’s industry standard” when getting students to pay a cancellation fee. It’s a good’un – always works.