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Tagged: Christmas presents, Christmas sales, clear policies, customer satisfaction, handling refunds, holiday gifts, limited refund period, managing expectations, packaged lessons, proactive planning, refund policy, refund requests, refund terms, teaching business, teaching packages, website policy
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Christmas Voucher Policies? (All Teachers)
Victoria Atkinson replied 1 year ago 8 Members · 16 Replies
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from the daily mail
” while consumer ministers have urged shoppers to use vouchers before they expire, admitting that ‘hundreds of millions of pounds is going unspent’, there are no plans to ban expiry dates.
Instead a government business spokesman told the Mail they are working with retailers on a voluntary code to make all stores extend expiry dates to at least two years.
That is not the case in the Republic of Ireland, however, where in May, the government proposed a Bill to ban stores from having expiry dates at all. -
I found this to be a pretty helpful article when I was putting vouchers in place and it advocates for no expiry:
http://www.toughcookiemarketing.com/turning-gift-vouchers-into-gold/ -
What do you put on your vouchers? Trying to design my first ones!
Also, would anyone mind just listing what they put in T’s + C’s, I wouldn’t want to miss anything!
Steph x
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Great question Steph, I would recommend broadly a nice image with “Singing Lessons Southampton” as the main header “Singing Lessons” being the most important of that so the person knows what the voucher is for, your name, email address and phone number on. Teachers also sometimes put T&Cs on the back.
I would recommend doing one lesson vouchers each, so when someone is given 5 lessons they get five vouchers (looks like more than a single “five lesson” voucher). If you need any help designing the vouchers don’t hesitate to let me know, some examples below of what a voucher can look like:
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