Membership Expired Beckie Tunnicliffe
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I’ve just found this while researching different lesson policies… what are your thoughts?
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This has literally just happened again to me….one of my students has been 2 lessons in debt (forgetting to bring payment to lesson) – I haven’t seen her for a while because she’s either been ill or I’ve been away, they’ve texted me today saying she can’t come to lessons because she’s fractured her foot (not sure how that would affect her singing but oh well)
Should I just leave this as a ‘bad debt’ or do something else? I will be bearing this in mind if she tries to start up lessons again.
Why can’t people be honest?
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I know this isn’t from a teaching point of view, but when I worked in retail we was actually allowed to refuse to serve or sell items to customers if we had a good enough reason. For example, nasty customers, or there was a minority of customers who would try to make out an item was cheaper than it actually was (e.g. changing the price on the item but making it HEAVILY discounted, like £50 to £10 instead of £30). We would then scan the item into the till and it would obviously be the correct price (£30). As we cannot put such a huge discount on the item the customer would start to kick off and always say “You HAVE to legally sell it at the price it is marked at it is the law I demand to see your manager blah blah blah I’m speaking to your head office!”etc etc. Actually, no we don’t – we can just refuse to sell the item to the customer on those grounds and nothing can be done about it. It is your discretion.
Whether this would apply in a similar situation for teaching, e.g. the enquiry that seemed a bit weird, I don’t know – but if you don’t feel comfortable teaching that person then don’t teach them. Obviously you can’t turn around to them and say “Sorry, but you’re a bit strange, I can’t teach you”…at the end of the day you have to be happy as well as the customer. And you would be able to use that circumstance where someone refuses to pay you – luckily I’ve never been in that situation with a student where I have had to refuse lessons for that reason (it’s been close though!)
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Have you asked him about what songs he would like to do or what his favourite songs are? That’s what I have found has got my student with autism to connect to the song – I get him to do one of the Grade 1 songs and then he also does ‘Girl On Fire’…I know that’s a difficult song but he loves to sing it!
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The lessons are going much more smoothly now, thank you everyoneWe are getting a lot more work done now!:)
