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Cannot update email address.
I no longer have access to my old email address as the domain is expired. How may I update my email address and password? Thanks.
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3 Replies
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Hi Mage, thanks so much for the message – you should be able to update your email and password by clicking on the your name/image in the top right on the screen, then clicking on “Account” > “Login Information” from that menu. There you will be able to update your email and password. If you need any additional help please don’t hesitate to reach out to me directly and I can update both from the backend – just drop me a private message or email to let me know and I can get that all sorted for you. Thanks again, Matthew
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Hi Matthew! The issue is that I no longer have access to the old email address on file, and your system wants to email me the reset link. Is there any other way around this? Thanks.
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Hi Mage, no worries at all – I will message you directly and we can get this resolved 🙂 Thanks again, Matthew
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