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That is ridiculous – I actually can’t believe the parents would allow that. Unbelievable!
It’s a 48 hour cancellation policy for me, even if they’re ill – they still pay the full lesson price. I’m strict with this because it’s a fair system that everyone respects. If I’m ill, I lose the money too.
I have had to send an email asking them to actually be okay with losing the money and try not to come if they’re riddled freshly with illness…! I offer a piano/theory lesson alternative if they feel too croaky to sing and don’t want to lose out on the lesson.