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Lesson Payments (All Teachers)
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Well said everyone. I feel it’s a very British trait to not be upfront about the truth of wanting to stop, or are extremely apologetic when they do! But I completely understand if it’s the money, the lack of time to practice, or that maybe they’ve just had a sufficient amount of lessons to get where they wanted to… I don’t take offence in the way they think I do when they stop! I’m not expecting them to have lessons forever and am very grateful to those who have stuck with it for years! I love that I have about half who are solid and regular and the other half are changeable; it keeps things interesting and it’s good to be meeting new people all the time. It’s also nice when people stop and then come back which has happened a few times.
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This has literally just happened again to me….one of my students has been 2 lessons in debt (forgetting to bring payment to lesson) – I haven’t seen her for a while because she’s either been ill or I’ve been away, they’ve texted me today saying she can’t come to lessons because she’s fractured her foot (not sure how that would affect her singing but oh well)
Should I just leave this as a ‘bad debt’ or do something else? I will be bearing this in mind if she tries to start up lessons again.
Why can’t people be honest?
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I’ve just found this while researching different lesson policies… what are your thoughts?
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Don’t book any lessons in until you have been paid in advance.
With this payment system If someone forgets then the next time slot they’re asking for will not be booked in > take place until payment has been received.
Its annoying that we have to resort to this method, but the good thing is that it roots out ‘bad custom’ and makes room for a decent, honest, hardworking student
Its works for me anyhow:) I hope it improves!!!
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Damn, that sounds so stressful, Beckie. I agree, you should have an honest conversation with her (over the phone if necessary) about how she’s feeling about lessons. It may not be a priority for her at the moment if she’s sick, and dealing with a lot of life mishaps, so it pays to be empathetic about that and potentially offer to put lessons on hiatus (ie. stop reserving her time), until she’s “ready to come back” (she may never be, but at least you’ll get a straight answer and be rid of a student who sounds more of a headache than anything). And in the mean time, if you’ve taught lessons that haven’t been paid for, then that money is absolutely *owed* to you. So make it as easy for her to pay it as possible. Maybe ask if it’s ok to send her a paypal link, so she can pay the amount instantly, so that neither of you have to worry about it anymore. Get it dealt with and do it as quickly as possible. xx
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